Grand County Holidays from AU$2,876

The check in was great

Polaris was a wonderful hotel, the room was spacious and the individual thermostat actually worked. The restaurant Pamela’s was great for breakfast, albeit greatly overpriced- the breakfast burrito with chorizo was more potato than anything - for almost $20. The rooftop bar, The Aviator- is awesome, but only if you ignore the drink menu and let the bartenders/mixologists practice their craft. The menu is just too floral - not bad if you’re looking for afternoon tea in a British garden at 2pm. The lobby bar lacks creativity, order from the menu - it’s safe. As for housekeeping? They are the nicest people you will ever meet. But- regardless of how many times you ask for your room to be turned over, it simply won’t be completed. I texted the number that asked about the condition of the room, still no service. Although it seems petty, at that cost - I expect better. Regardless, this is a property I intend to return to.

We love it here and always enjoy a relaxing stay.

Excellent views and easy to walk to some restaurants. The property is dated and the only restored part is the lobby. Our room run down and outdated. The pool area was nice and they do have an area with pool tables and arcade games. Service was poor. My suitcase stand was broken and they said they would replace it but they never did. We couldn’t get housekeeping to clean our room after asking twice at the front desk.

Beautiful historic property with a great location! We stayed in the Firestone Suite and it was just fabulous, as was the service!